Privacy Policy

Plumbex Solutions is committed to protecting your privacy. Our Privacy Policy ensures your right to confidentiality and outlines how we manage personal information. We take all reasonable steps to maintain the security of any personal information you provide to us. Your personal information will be used only for the purposes for which it was collected and will never be sold to third parties.

Our commitment is to comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and any other applicable privacy laws.

We define Personal Information as any information that can be used to identify you.

Plumbex Solutions may be required by law to disclose personal information to a court, tribunal, or government authority (such as the Australian Taxation Office) when legally obligated. Where possible, we will notify you prior to such disclosure.

We will use your personal information only to:

Respond to your requests or enquiries
Process your bookings, quotes, or service orders
Communicate with you regarding your service or account

From time to time, we may also provide you with information about promotions, changes to our business, or pdates about our services. If you do not wish to receive this information, you can opt out at any time, and we will respect your request promptly.

You may request access to, or correction of, the personal information we hold about you at any time by contacting us in writing at Plumbex Solutions. In limited circumstances, we may not be able to provide access to certain information, but we will explain why if this is the case. You may also request that your personal information be removed from our records.

To help us keep your information accurate, please let us know of any changes to your personal details.

This Privacy Policy may be updated from time to time in line with changes to law, technology, or our business practices. The most recent version will always be available on our website.